The Jungle Exotic Pets in Florence, MS Open now

Reviews about The Jungle Exotic Pets

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  June 08, 2020, by Jay Riah
  They say the pen is mightier than the sword, so hence the reason for my review. My daughter has been wanting a baby hedgehog for several years, but I always said no. For over 2 years she has researched and begged for one. For Christmas it was her only request, so I gave in, however I could find no local dealers. Someone suggested the Jungle and to my surprise they had them, but the adults hadn't given birth. Finally on 2/2/18 we found out that they received a shipment of babies, so I went to get hers. The lady who helped me wanted to see if he was a male so she put him in a glass aquarium. She noticed that his hind leg was extended more than normal, but after picking him up said it was most likely it was the way he was sitting. I took him home & immediately my daughter noticed he was dragging his leg. I called the store and the same lady told us to bring him back. We followed up with them the next week & all the other hedgehogs were bigger and my daughter had already grown attached to her baby. They gave us the number to their vet and within the week he was checked out and we were told that most likely something injured him in transport to the pet store and he appeared to have nerve damage. The vet gave us a steroid and told us if it was not better in a month he would have to amputate the leg. My daughter was so in love with it that she accepted it and said that she knew God would heal him. This morning she rushed out to school and asked me to give him his medicine. To my shock he was dead. I immediately called the store when they opened and was told my only option was to trade it out for another. Keep in mind she didn't want the others because they were too big. Fast forward.... When I broke the news to her after school she immediately broke down and cried uncontrollably. After getting her calm we headed off to the pet store. The girl recognized us and said "I'll get the owner". With me standing at the counter, my daughter still visibly upset (holding her dead hedgehog in a box), he said "y'all can go back and choose another hedgehog". No eye contact, no empathy towards my daughter, nothing, so I asked him could he at least have the decency to look me in my face. His response was "I'm really busy". So, I asked what if she doesn't want another hedgehog to which he responded I was not getting a refund, which enraged me. While my child stood their in tears, him still looking past me to continue what he was doing and still no empathy he says "I didn't kill it". WOW! So, I asked him was he implying that my daughter had. His next was response was "I told you that you could get another one, but that is all I'm going to do. I didn't kill it, why should I show empathy and I talked to the vet and he said everything was fine, so something had to happen." By this time I am screaming, because I am upset, but didn't use profanity and tried to stay as calm as I could in front my daughter. Her father who was with us as well asked me to "let him handle it, because he's clearly being an ***hole. Justin the owner then stated "you can leave, I have good Christian customers here". Now this is the part that got me. Not only did you sale me a sick hedgehog, refuse to refund my money within one week, showed no empathy to my daughter, gave me no eye contact even once, but now you assume because of my passion as a mother for my child I am not a good Christian. Me and my children serve a mighty God, not just in word but in action as well. Not only do we have an awesome church with wonderful leaders, but we live a Christian lifestyle daily. So it leaves me to wonder why the caucasian customer was a "good Christian customer" and why this business owner would even bring this into the mix. At this point I left the store, before I forgot what a good Christian I am and allowed my daughter and her father to go back in. Justin the owner was very rude, showed no empathy to a child who stood in front of him visibly upset, showed no professionalism and if I had to say it could care less about my "kind" of Christian.
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  July 06, 2019, by Adam Lynch
  You go to find something as innocuous as decorative aquarium hardwood, and get inundated in a forest of bloody aquarium hardwood. They don't believe in moderation. Whatever it is, they stand a higher chance of having it. They also had in stock hard-to-find macro nutrients for aquarium plants. Who needs Amazon for pet products when there's The Jungle?